📜 A brief history of X1 Lettings

X1 Lettings began life in Liverpool with our first development of student apartments, X1 Borden Court.

Now in our tenth year of operations, we are the appointed management agency for 4000 properties across the UK. This continual rapid expansion and growth have secured our position as a market leader for student and residential accommodation in Liverpool, Manchester, Leeds & Chatham, Kent. Following our success in the North of England, we extended our operations to the South of England and in 2020 we welcomed our first tenants to X1 Chatham Waters in Kent – our flagship development consisting of 199 luxury apartments located in one of London’s fastest-growing commuter belts.

🏠 About X1 Lettings

The unique structure of the business has been instrumental in our success. Each landlord has a dedicated Senior Account Manager who oversees the management of their property, whilst a team of Tenancy Care Managers and Property Managers ensure that our residents receive the highest customer service levels.

With over 10 years of experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!

🏆 Award-winning property management company

Here at X1 Lettings, we are proud to be recognised as a unique agency that stands out from the crowd. Our award achievements can reflect the outstanding work and service that each of our employees provides day to day to our residents, landlords, clients and anybody who comes into contact with X1 Lettings.

We are proud of each and every award we have won over the years and each award is a symbolism of the growth and success of X1 Lettings’ journey.

‍💼 Management

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Management
Melissa Green Head of Operations
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Management
Lorna McCracken Regional Manager

Hi there, I’m Lorna the Regional Manager for both the Manchester and Liverpool office. I have a wonderful team and it’s great to be able to work amongst such a varied team - each person brings something different, to make the X1 Family what it is. There is a huge support network amongst us and everyone works at a team perfectly, this helps to ensure everyone is working to the same goals and targets enabling us to provide a fabulous X1 service.

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Management
Chris Martland Head of Finance

Hey! I’m Chris and I’ve been Head of Finance at X1 for the past 5 years. It’s great coming in to work with such a fun and talented group of people. In my spare time, I like acting as a quiz master. Here’s one for you… What is the only number which when spelt out has all of its letters in alphabetical order?

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Management
Eve Addison Head of Marketing

Hello, I’m Eve and my role here allows me to work alongside X1 Lettings & X1 Developments. It is great to get to be involved with various different teams across the X1 business and focus on our marketing & communication strategies to present X1 as market leaders. I have worked at X1 for the last 6 years and it has been fantastic to see the growth of the portfolio alongside getting to work with a growing number of lovely (& extremely talented) team members.

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Management
Polly Atkin Head of Property Management

Hi, I'm Polly and I am the Head of Property Management here at X1 Lettings. My role involves overseeing the day-to-day operations of the Property Management team in Liverpool, Manchester, and Leeds and I have over 15 years of experience in lettings. I started my career in Student Property Management and have held positions in various roles and locations across the UK and am passionate about improving the standard of properties in our care and contributing towards the uplift of occupancy across our sites and reductions in our sites voids.

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Management
Shane Hutton Regional Manager
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Laura Hutton Marketing Manager Student and Residential

I am the marketing manager for student and residential at X1. I joined the X1 team in July 2020. I have over 9 years experience of working in the lettings industry. In my free time, I love spending time with my family, walking and socialising with friends 👪

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Anna Martland HR Manager

Hi! I am Anna and my role as HR Manager involves looking after all people aspects within X1 Lettings. Including; support and guidance to Employees and Managers, recruitment, internal policies and operational functions. Outside of X1, I am a mum of one and I run a small online craft business 🧶

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Anna Bonner HR Manager

Hello! I’m Anna and my role as Head of HR involves looking after everything surrounding our internal people here at X1 Lettings. People are my passion, my background is in people management and employee relations within a large bank and I also have a Masters in Clinical Counselling, so when I’m not at X1 I work with clients in therapy on a wide variety of issues. 💁

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Caroline Davies Senior Account Manager

𝗫𝟭 𝗔𝗥𝗡𝗗𝗔𝗟𝗘 𝗛𝗢𝗨𝗦𝗘, 𝗫𝟭 𝗧𝗛𝗘 𝗘𝗗𝗚𝗘, 𝗫𝟭 𝗕𝗢𝗥𝗗𝗘𝗡 𝗖𝗢𝗨𝗥𝗧

Hi, my name is Caroline and I am the Senior Account Manager for London Road. I have worked in the industry for the past 7 years and can honestly say that X1 is by far the best company I have worked for. I love a bit of an adventure and enjoy bouldering in my spare time.

🏘️ Lettings Liverpool Office

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Abby Jones Senior Account Manager

𝗫𝟭 𝗕𝗥𝗜𝗡𝗗𝗟𝗘𝗬 𝗛𝗢𝗨𝗦𝗘, 𝗫𝟭 𝗘𝗡𝗗𝗘𝗔𝗩𝗢𝗨𝗥 𝗛𝗢𝗨𝗦𝗘, 𝗫𝟭 𝗦𝗣𝗜𝗡𝗡𝗘𝗥 𝗛𝗢𝗨𝗦𝗘 (𝗠𝗮𝗻𝗰𝗵𝗲𝘀𝘁𝗲𝗿), 𝗫𝟭 𝗧𝗛𝗘 𝗧𝗘𝗥𝗥𝗔𝗖𝗘 & 𝗥𝗘𝗦𝗜𝗗𝗘𝗡𝗧𝗜𝗔𝗟 𝗣𝗢𝗥𝗧𝗙𝗢𝗟𝗜𝗢 (𝗟𝗶𝘃𝗲𝗿𝗽𝗼𝗼𝗹)

Hi, I am Abby, Senior Account Manager for X1 The Terrace, X1 The Gallery, Residential Portfolio & X1 Salford Quays and my time is split between the Liverpool & Manchester office. I have been with X1 since the start of 2020 & have worked within the property industry for the past 6 years.

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Kelsey Gibson Senior Account Manager

𝗫𝟭 𝗟𝗜𝗩𝗘𝗥𝗣𝗢𝗢𝗟 𝗢𝗡𝗘

Hi, I'm Kelsey the Senior Account Manager for X1 Liverpool One in Liverpool. I really enjoy Lettings and each day being different. I have been in the industry for 7 years experiencing both the UK and international property market in Dubai.

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Katie Hadfield Senior Account Manager

𝗫𝟭 𝗧𝗛𝗘 𝗘𝗗𝗚𝗘, 𝗫𝟭 𝗔𝗥𝗡𝗗𝗔𝗟𝗘 𝗛𝗢𝗨𝗦𝗘 & 𝗫𝟭 𝗕𝗢𝗥𝗗𝗘𝗡 𝗖𝗢𝗨𝗥𝗧

Hi there my name is Katie and I am the Senior Account Manager for London Road, I have been part of the X1 Family since 2020 and have enjoyed every single minute of it. Outside of work you can find me in the dance studio channelling my inner Beyonce! 💃

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Georgia Wilkinson Tenancy Care Account Manager

𝗫𝟭 𝗧𝗛𝗘 𝗦𝗧𝗨𝗗𝗜𝗢𝗦, 𝗫𝟭 𝗧𝗛𝗘 𝗧𝗢𝗪𝗘𝗥, 𝗫𝟭 𝗧𝗛𝗘 𝗖𝗢𝗨𝗥𝗧𝗬𝗔𝗥𝗗

Hey! I'm Georgia, the Tenancy Care Account Manager for X1 The Studios, X1 The Tower, and X1 The Courtyard. I have worked with X1 since July 2020 and love being a part of the X1 Team!

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Ben Harvey Viewings and Enquires

𝗫𝟭 𝗟𝗜𝗩𝗘𝗥𝗣𝗢𝗢𝗟 𝗢𝗡𝗘

Hello, I’m Ben. I am the Enquiries and Viewings Manager for X1 Liverpool One. You’ll usually catch me in the office wearing a plethora of chequered shirts & extremely tight pants.

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Leah Smith Tenancy Care Manager
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Yasmin Scotland Tenancy Care Manager
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Isabelle Mcguire Enquiries and Viewings Account Manager
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Jason Kelly
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Harrison Wood
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Jack Roberts-McKay Liverpool Enquiries and Viewings Account Manager

𝗫𝟭 𝗧𝗛𝗘 𝗚𝗔𝗟𝗟𝗘𝗥𝗬, 𝗫𝟭 𝗧𝗛𝗘 𝗧𝗘𝗥𝗥𝗔𝗖𝗘

I'm Jack, part of the viewings team for our residential portfolio in Liverpool! Will likely see me strolling around Plaza Boulevard or will likely be that guy singing in the office.

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Jennaya Baines Tenancy
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Chloe Hughes Viewings and Enquiries

🏘️ Lettings Manchester Office

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Ali Hussain Senior Account Manager

𝗫𝟭 𝗧𝗛𝗘 𝗚𝗔𝗧𝗘𝗪𝗔𝗬, 𝗫𝟭 𝗧𝗛𝗘 𝗘𝗫𝗖𝗛𝗔𝗡𝗚𝗘, 𝗫𝟭 𝗧𝗢𝗪𝗡 𝗛𝗔𝗟𝗟

Hi! I'm Ali and I manage Town Hall, Gateway and the Exchange. 🤵

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Sarah Webster Senior Account Manager

𝗫𝟭 𝗧𝗛𝗘 𝗣𝗟𝗔𝗭𝗔, 𝗫𝟭 𝗘𝗔𝗦𝗧𝗕𝗔𝗡𝗞, 𝗫𝟭 𝗠𝗔𝗡𝗖𝗛𝗘𝗦𝗧𝗘𝗥 𝗪𝗔𝗧𝗘𝗥𝗦

Hello! I’m Sarah and I am the Senior Account Manager for Manchester Waters, The Plaza and Eastbank Tower. I have worked at X1 for almost 5 years. Outside of work you’ll probably find me at a gig or walking my dog, I am also a big fan of a crafternoon. 🐕

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Eleanor Leaver Senior Account Manager

𝗫𝟭 𝗠𝗘𝗗𝗜𝗔 𝗖𝗜𝗧𝗬 𝗧𝗢𝗪𝗘𝗥𝗦

My name is Eleanor and I am the Tenancy Care for X1 The Plaza, X1 Manchester Waters and X1 Eastbank. I look after all tenant queries for these buildings from move in to move out. 🏢

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Sophia Liu Tenancy Care Account Manager

𝗫𝟭 𝗧𝗛𝗘 𝗖𝗔𝗠𝗣𝗨𝗦, 𝗫𝟭 𝗖𝗛𝗔𝗣𝗘𝗟 𝗦𝗧𝗥𝗘𝗘𝗧

Hi! I am Sophia and I am the tenancy care manager for X1 The Campus and X1 Chapel street in the Manchester office, I am bilingual and in my spare time, I love travelling and watching YouTube videos about dogs.

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Jamie McCauley Enquiries and Viewings Account Manager
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Archie Leadbetter Viewings and Enquiries Manager

X1 Chapel Street, X1 The Campus

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Jessica Houghton Senior Account Manager
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Mollie Merrett Enquiries and Viewings Account Manager
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Jasmyn Young Tenancy Care
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Chloe Huang Tenancy Care

🏘️Leeds and Chatham Office

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Olivia Akers Senior Account Manager

𝗫𝟭 𝗖𝗛𝗔𝗧𝗛𝗔𝗠 𝗪𝗔𝗧𝗘𝗥𝗦

Hello, I'm Olivia and I am the Senior Account Manager at our first development down South, X1 Chatham Waters! When I am not at work I love spending time with my family, especially my little niece and nephew, travelling to new places and attempting to improve my not so great baking skills! 👩‍🍳

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Annie Merrony Tenancy Care Manager

𝗫𝟭 𝗖𝗛𝗔𝗧𝗛𝗔𝗠 𝗪𝗔𝗧𝗘𝗥𝗦

I'm Annie, I am Kent born and bred, and have been working in Lettings since I finished school 5 years ago. In my spare time, I love going on holiday, enjoying the sunshine and sipping cocktails. Lockdown made me a dog mum for the first time when we adopted Bob, a retired racing greyhound, he is the fastest couch potato you will ever see! 🐶

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Brandon Thompson Viewings & Enquiries Account Manager

𝗫𝟭 𝗖𝗛𝗔𝗧𝗛𝗔𝗠 𝗪𝗔𝗧𝗘𝗥𝗦

Hello! My name is Brandon Thompson and I'm the account manager at X1 Chatham Waters.

Any questions please email me at [email protected]

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Dennika Edwards Senior Account Manager

𝗫𝟭 𝗔𝗜𝗥𝗘

I still enjoy every workday like it’s my first! I aim to please. The world is a much better place to be when everyone is happy. Fun fact about me…. My friends call me D.I.Y Dee! I do love a good flat pack! 😊

🏢 Property Management

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Morgan Lea Property Manager (Manchester)
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Isobel Bowdler Property Manager (Liverpool)

𝗫𝟭 𝗧𝗛𝗘 𝗘𝗗𝗚𝗘, 𝗫𝟭 𝗟𝗜𝗩𝗘𝗥𝗣𝗢𝗢𝗟 𝗢𝗡𝗘

Hello! I'm Isobel and I'm part of the property management team in Liverpool, looking after X1 The Edge and X1 Liverpool One.

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Anna Spencer Assistant Property Manager (Liverpool)
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Harry Sutton-Smith Property Manager (Manchester)

Hi there, I'm Harry and I've been a part of the X1 team since Christmas 2020, carrying out inventories for every new mover. You'll likely see me on site from time to time, as I'm always in and out of the vacant properties, making sure they're all ready to go for your arrival! Back at the office, you'll find me right at the front with a brew and, depending on the Liverpool result, a spring in my step.

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Amy Sands Property Manager (Liverpool)
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Tom Broughton Inventory Clerk (Liverpool)
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Harry Hughes Inventories
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Jennaya Baines Tenancy Care
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Chris Lord Property Manager

Property Manager for Plaza, Brindley, Endeavour & Spinner

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Sophie O'Shea Property Manchester

🖍️ Marketing

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Patrick Martland Digital Marketing Manager
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Lauren Conroy Graphic Design Queen

Hi, My name is Lauren. Outside of work you will find me with a pint in my hand or binge-watching a TV series. A fun fact about me is... I am related to Ant and Dec. 📺

💰 Sales

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Amy Mossop Sales Negotiater

I have worked at X1 Lettings for the last 4 years, my current role is Senior Account Manager for three of sites down in the Baltic Triangle in Liverpool, and I am now looking to grow my portfolio across the city. It has been great watching the company grow and evolve over the last 4 years and I am very excited to see what the future has in store!

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Samantha Scott Senior Account Manager & Sales Valuer

I have worked within the Property Industry for 5 years. When I’m not working away in the office, you’ll find me in the kitchen baking brownies or sipping Herbal Life Shakes.

📈 Finance

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Finance Team
George Wheeler Lettings and Finance Assistant
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Finance Team
Rob Jurkus Account Assistant
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Finance Team
Sandy Fenlon Finance Assistant

Howdy! I'm Sandy and I'm a finance assistant here in the Liverpool office. My role mostly consists of processing rent for L1, The Terrace and The Courtyard. It's a fun job that keeps me busy, especially at the start of the academic year! Fun fact about me: my grandfather's impersonation of his lawnmower was the original inspiration for the crazy frog ringtone 🐸

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Will Beeley Finance Assistant

Hi, I'm Will and I work in the Finance Team at X1 Lettings Manchester. If I'm not talking numbers and designing some serious spreadsheets you'll find me on the football pitch pretending I'm the next Jesse Lingard ⚽

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Jack Holt Finance Assistant

Hi, I'm Jack and I work as a finance assistant on the X1 residential sites, Aire and Eastbank. I'll also soon be taking care of the Manchester student sites, Campus and Chapel Street. I'm a big sports fan and love a day out at the cricket or watching the only football team in Manchester City 🏏

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Katy Whatling Finance Assistant

Hey, my name is Katy. Outside of work you will find me climbing a mountain or sipping on cocktails at the Albert Dock!

👩‍💼 Operations & Administration

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Louise Cooper Executive PA
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Rob McGowan Operations Assistant
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Stephanie Murphy Administrator

Hi, I’m Stephanie and I am Liverpool’s Office administrator. I am a mum of 3 that does not believe in negativity so when I’m not in the office I am usually dancing and singing with my three crazy babies at home or cheering so hard at the Liverpool games on the teley as we are all football crazy in our home 🎤

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Bibi Brown Office Administrator
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Kate Atkinson Executive Assistant and Office Facilities Manager

I have only recently joined X1 Lettings, and I can honestly say I LOVE my job- no two days are the same. On my days off you'll usually find me fishing with my Dad or in the pub 🍺

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Charlie Stephenson

⚙️ Maintenance

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Ben Kirk Maintenance Operative
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Stuart Bramwell Maintenance Operative
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Philip Yorke Maintenance Engineer
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Neil Meath Maintenance
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Liam Meath Maintenance
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Annual Team Building 2021

X1 Highlight Reel 2021!

Do you want to join the X1 Team? We are hiring!

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