Our office opening hours and contact information over Christmas & New Year

Please call your usual X1 Sales & Lettings office as all calls will be diverted and picked up by another team member.

• Manchester 0161 669 7070 (e: [email protected])
• Liverpool 0151 559 3333 (e: [email protected])
• Leeds 0113 487 4366 (e: [email protected])
• Chatham 01634 471804 (e: [email protected])

Please find below the Liverpool & Manchester branch opening hours:
Saturday 17^th December – Closed
Sunday 18^th December – Closed
Monday 19^th December – 9:30am – 5pm
Tuesday 20^th  December – 9:30am – 5pm
Wednesday 21^st December – 9:30am – 5pm
Thursday 22^nd December – 9:30am – 5pm
Friday 23^rd December – 9:30am – 1pm
Saturday 24^th December – Closed
Sunday 25^th December – Closed
Monday 26^th December – Closed
Tuesday 27^th December – Closed
Wednesday 28^th December – Closed
Thursday 29^th December – 9:30am – 5pm
Friday 30^th December – 9:30am – 5pm
Saturday 31^st December – 9:30am – 2pm
1^st January – Closed
2^nd January – Closed
Tuesday 3^rd January – 9:30am – 5pm
Wednesday 4^th January – 9:30am – 5pm

The full X1 team will be returning to the office on Thursday 5^th January 2023.

Reporting maintenance within your apartment

If you are unable to make contact via phone please email [email protected] or [email protected].

All non-urgent maintenance issues and repairs within your apartment need to be reported on Fixflo or directly via the link below.
https://x1lettings.fixflo.com/Auth/HomeIssueCreate

These will be picked up and actioned by the Property Management team during office opening hours.

Reporting urgent maintenance within your apartment

Please note this number is for emergency / urgent maintenance issues only for example:

• major leaks within your apartment
• complete loss of power within your apartment,
• no heating within your apartment
• no hot water within your apartment.

Please do not use this number to report non-urgent repairs or issues, these should be reported via Fixflo
https://x1lettings.fixflo.com/Auth/HomeIssueCreate

Block Management / Issues within the communal areas of the building

We do not manage any communal areas / onsite gyms / onsite cinema rooms/ shared areas in student accommodation blocks.

For any issues which arise in the shared / communal areas, please contact your block management company.

For any urgent / emergency issues including -but not limited to – complete loss of power / major leaks / please direct these to the block management company.

We would encourage you to contact your block manager to understand their Christmas opening hours as X1 do not hold this information and the below is guide information only. 

Inspired Property Management
If you are a resident at X The Edge, X1 Borden Court, X1 The Terrace, X1 Aire, X1 Town Hall, X1 The Studios, X1 Chapel Street or  X1 The Courtyard, your block management company is Inspired Property Management.
0203 006 8320
[email protected]

Haymarket Management
If you are a resident at X1 The Gallery, X1 The Tower, X1 Liverpool One, X1 Manchester Waters, X1 Eastbank, X1 The Campus, X1 Media City, X1 The Exchange, X1 Brindley House, X1 Spinner House, X1 Endeavour House, X1 The Plaza or X1 Chatham Waters, your block manager is Haymarket Management.
[email protected]

Urban Evolution
If you are a resident at X1 Arndale House, your block management company is Urban Evolution.
0151 227 2223
[email protected]

Gas / Fire

If you suspect a fire, call 999.